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Very quiet and peaceful. There were three Onsen bathrooms, one of which can/should be booked in advance. The staff is friendly--went out of the way to help us. Basic English isn't a problem. While out of the way, the restaurants in the area do deliver here. The rooms are big enough to host 3 people (we are a family of 5, so, 2 rooms). Entirely enjoyed our stay there.
Philoyhc
2023年12月
The onsen are very nice. The location is surrounded by tree which is great. You can see mont fuji from the entrance (when the weather is good enough). There is a ping pong table available.
Nicolas
2024年8月
Very kind people! Quite place. View on the Fuji san at the entrance of the Ryokan. 3onsen (one private that you Can reserve and 2 available without réservation.). Conform to the pictures. You Can access it by bus.(bus stop 259). It i's not far from Togendai station where you have 2 activities : Funicular to Owakudani and lake cruise. To leave to Odawara, just catch any T bus passing.
Catherine
2023年5月
We wanted to stay one night, but then decided to stay two nights instead, because there are nice things to do there. 30 minutes walk is a lake with tourist acitivities (boat ride, ropeway up the volcanic mountain) and you can hike, see Mount Fuji and enjoy nature. We came in the summer time, so it wasn't crowded and we had the place almost to ourselves. The onsen was not in demand as it was summer, but I still enjoyed to dip my feet in there and take a cold shower with a nice view. There is a direct bus going there from Tokyo and yet it is very quiet and completely in nature.
Laura
2025年8月
Staff friendly but needed google translator to communicate. Room clean, newly updated with comfortable futon and toilet and wash basin within the room. Enclosed area in the room with table and chairs was lovely for meals overlooking the trees. Three onsens were enjoyable and included toiletries and hairdryer. Free parking.
Carmen
2025年5月
The Chojuyu Hakone is a very unique and traditional ryokan. It is located not too far from the Hakone ropeway station and the pirate ship port. It’s readily accessible by local bus. The staff is very welcoming and obliging. The host is a an exceptionally gifted pianist and we were luckily invited to listen to him play in the music room. Our room was nice with traditional tatami floors and its own tv, fridge and toilet. We loved the three fantastic private hot springs with real onsen water. A superb way to finish a hard days sightseeing in the mountains.
Peter
2023年3月
A clean, new bidet in each room. A small sink in each room to fill water, wash hands and face. Shared bath/onsen, but private. Outdoor onsen is popular but the 2 indoor ones are just as nice and don't require reservation. Because there are only 8 or 9 roomful of people, 3 baths were more than plenty. It was never busy when we needed it. Staff were pleasant. View from the room was nice with large windows. Very peaceful. Close to bus stop that's 5 minutes away from Togendai station, which has the pirate ship (sightseeing cruise) and ropeway (gondola).
Alex
2024年4月
The staff (Kyoko) was so very accommodating and helpful. The private onsens were perfect for the members of my family afraid of public baths, while still providing a hot spring experience. There was only a single fee for using the bath. Everything about this place is very fair priced and great value. The close 30 min walk from Lake Ashi (my favorite part of Hakone) made this place a hidden gem.
Stephanie
2024年4月
This was exactly what my partner and I were looking for and MORE. I wanted to stay in a classic ryokan while traveling to Japan and this was the perfect space. The host was incredibly kind and accommodating. Our room had a beautiful view, and comfy futon. As other travelers wrote, the host played piano for us at night. The outdoor onsen was peaceful and cozy. For food, the host was able to call a local restaurant for us, and the restaurant actually sent one of their workers out to pick us up for dinner. Amazing experience all around. I would love to return here someday.
Mallory
2022年11月
We really enjoyed our stay here! The host was lovely - although she didn't speak much English, she had prepared information cards to tell us everything we needed to know. Aside from that, with the help of Google translate, we were able to communicate just fine :) The room was clean and spacious. The sleepwear was AMAZING. And the private onsen was a bonus. They even had a ping pong table in the lobby, which we played on while waiting for the restaurant shuttle. The location is very quiet, and the room had a balcony with a view towards the mountains. Really serene. Also, the restaurants in the area provide a shutter service to/from your accommodation, which was really convenient!
Kate
2023年10月